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BioVisit

Learning to take turns

BioChat

Your intelligent appointment booking agent

Tell BioChat which doctor you want, or describe the reason for your visit. It finds suitable options, checks available times and continues the booking with your confirmation.

  1. Open BioChat and describe your appointment request.
  2. Tell it your preferred cities, dates and hours.
  3. Review the suggested doctors, visit types and available times.
  4. Choose an option, review the details and confirm the booking. Continue to payment if required.
Book with BioChat

You can also search and book directly using the steps below.

  1. 1

    Find a doctor or specialty

    Select your city, then search for a doctor, specialty or center. You can also use First appointment to check available calendars.

    Find a doctor
  2. 2

    Check the visit type and location

    Before selecting a time, check whether the appointment is in person or online. For an in-person visit, check the center address. For an online visit, read the instructions shown in the appointment details.

    First appointment
  3. 3

    Sign in and complete patient details

    Use your own mobile number and national ID to sign in. Check the patient details and complete any information or documents requested by the selected center.

    My appointments
  4. 4

    Review the booking and payment

    Review the physician, date, time and visit type before the final step. If the appointment is awaiting payment, open its details and complete the required payment. A reserved time alone does not mean payment is complete.

    My appointments
  5. 5

    Find and follow up your appointment

    Open My appointments to see your bookings. View details shows the appointment status, payment information and any instructions or documents required for that visit.

    My appointments
  6. 6

    Cancellation and refunds

    Open the appointment details from My appointments. Review the cancellation conditions and any displayed fee before confirming cancellation. Cancellation availability and refund amounts depend on the center and appointment rules. If cancellation is unavailable or you need help with a refund, contact support.

    My appointments

Need more help? Contact Us